Fix Citi Mobile Check Deposit App Not Working for iOS & Android

The Citi Mobile Check Deposit is one of the important tool for Finance. But, if you are experiencing issues with the Citi Mobile Check Deposit app not working on your Android or iOS device, this guide will help you. I’ll take you through the some usual reasons behind the app malfunction and how to solve them.

AboutCiti Mobile Check Deposit App

nameCiti Mobile Check Deposit
App DeveloperCitibank
Release Date2020-06-05 07:00:00

Citi Mobile Check Deposit provides Citi TTS clients the ability to quickly and easily deposit checks from anywhere using their iPhone.

Why Citi Mobile Check Deposit App not Working for me?

There might be any kind of root causes depending on the error users are getting and why Citi Mobile Check Deposit is not working.

Here are a some-

  • The app server is down, not reachable, or simply under-maintenance at this time.
  • Your mobile doesn’t support this app.
  • The mobile app is not compatible with the latest OS update.
  • You haven’t provided sufficient permissions.
  • There is some issue with your network,
  • The user id or password that you are entering you are wrong.

Whatever the issue is, most of the time you can fix it.

How to fix Citi Mobile Check Deposit App not working error?

If this Finance mobile app not working on your phone, here is what you can do-

  1. Check if there is an update. Install the latest update if available to install.
  2. Check your data connection, Find out that that you are getting proper speed.
  3. You can connect with Citibank on Twitter or via to see if the server is under-maintance or offline.
  4. If the server not online today, you have to wait till it is online again.
  5. Check on the app publisher page, that if the other users like you are facing the same problem. If that’s the case it is most likely a bug.
  6. If you installed the app from an unauthorized source, please uninstall it. Some developers do not allow it.
  7. You can fix login errors by resetting password.
  8. Try clearing out app data & cache and reboot smartphone.


That’s it, that is all you have to do.

James Archer is a highly skilled professional with a deep passion for the tech industry. His dedication to his work, combined with his expertise and experience, make him a valuable asset to Apptricker team