Genie App not Working: Fix Server Down, Crashing & Loading errors

Is Genie App not working on your iOS or Android device? If you want to know Why it’s not working today? if you are getting Genie server down, blank screen freezing, Crashing, Server error, Connection error, or anything like that while using Genie,then this post is for you.

Genie App not working

App NameGenie
DevloperDialog Axiata PLC
Release Date2019-11-05 08:00:00
Rating5
File Size (iOS)149,647.00

The all new genie is the coolest place to take control of every aspect of your finances. Manage your money better every day with our ever-growing portfolio of financial services on your phone. Genie is powered by Dialog and ensures that all transactions are accurate and secure.

Make contactless payments with LANKAQR using multiple payment options:

Scan & Pay at any LANKAQR enabled merchant (over the counter and online) with your bank accounts and eZ Cash wallet saved with your favorite nicknames.

Save as you spend for the Things That Matter to You:

Achieve your ambitions quickly….

Why Genie App is not Working Today?

There could be many root causes depending on the issue users are facing and why it is not working.

Here are a few-

  • The app servers are offline, not reachable, or simply under-maintenance currently.
  • Your mobile doesn’t support this app.
  • this application isn’t compatible with the last OS update.
  • You haven’t provided sufficient permissions.
  • The problem with your network connection,
  • You are entering the wrong login information.

You can fix app-related errors most of the time.

How to resolve Genie App not working error?

If this Finance mobile app not working on your Android phone, here is what you can do-

  1. Find out that you are using the latest version available.
  2. Check your data connection, Make sure that If poor speed is the reason.
  3. You can connect with Dialog Axiata PLC on Twitter or via to see if the server is under-maintance or offline.
  4. If there is no problem with the server, network, or update you can try resetting Genie. to do so clear out app cache and data.
  5. Make sure that the application is compatible with your phone.
  6. If you installed the app from an unauthorized source, please uninstall it. Some developers do not allow it.
  7. You can fix login errors by resetting login password.
  8. But, if none of these works, you can contact customers’ support email.

this is how anyone can fix the not working issue.

Tags: Genie Not working, Genie Server down, can’t login on Genie App, Why Genie app not working .