How to Resolve Harvard Pilgrim MyConnect App Not Working error on Smartphones

The Harvard Pilgrim MyConnect is one of the important tool for Medical. However, if you are experiencing issues with the this app not working on your phone, this blog post is for you. I’ll take you through the some usual reasons behind the app malfunction and how to troubleshoot them.

AboutHarvard Pilgrim MyConnect App

App NameHarvard Pilgrim MyConnect
DevloperHarvard Pilgrim Health Care Institute
Release Date2020-09-21 07:00:00

Welcome to a new approach to managing your health care needs that’s more personal, straightforward and convenient. With Harvard Pilgrim MyConnect, you can connect with your care team who will guide you through your benefit coverage, coordinate your care, help you with claim inquiries, connect you with a lifestyle coach, give you access to a curated library of health care resources and so much more.

We take your privacy seriously. This app is fully HIPAA compliant.

Harvard Pilgrim MyConnect is powered by Wellframe and is designed for use with specific health plans. If you were not directed to this app by your plan, please download the Harvard Pilgrim Mobile app instead.

With its companion Harvard Pilgrim Mobile app, you’ll always have access to your health information, resources and support by your side.

Harvard Pilgrim MyConnect works with Apple Health for certain care programs, such as those that provide a step count task.

Reasons why Harvard Pilgrim MyConnect App not Working for me?

There could be many reasons depending on the error users are facing and why it is not working.

Here are a few-

  • The Harvard Pilgrim MyConnect server are down, unreachable, or simply under-maintenance at this time.
  • It is not compatible with your smart phone.
  • this app is not compatible with the last OS update.
  • You haven’t provided required permissions.
  • The problem with your network connection,
  • You are using the wrong login data.

Whatever the issue is, most of the time you can fix it.

How to fix Harvard Pilgrim MyConnect App not working error?

If this Medical application not working on your device, follow the process mentioned below-

  1. Find out that you have installed the latest app version of the app.
  2. Check your internet connection, Check that If poor speed is the reason.
  3. You can connect with Harvard Pilgrim Health Care Institute on Twitter or via to see if the servers are down or under-maintainance.
  4. If the server isn’t online today, you have to wait till developers fix the issue.
  5. Make sure that the application is compatible with your phone.
  6. Some developers won’t allow APK installation from third-party sources. Uninstall it if you download installed from an unofficial website.
  7. You can fix login issues by resetting login password.
  8. Try clearing out app data & cache and restart phone.


Hopefully by following this troubleshooting steps will be fixed the Harvard Pilgrim MyConnect not working today.

James Archer is a highly skilled professional with a deep passion for the tech industry. His dedication to his work, combined with his expertise and experience, make him a valuable asset to Apptricker team