Ultimate Guide to Fix ProMax Mobile App App not working

Are you one of the many users who have been having the ProMax Mobile App not working on your device? This article delves into the possible causes and offers some handy tips to get the app back up and running, so you can manage your Business with ease.

Details aboutProMax Mobile App App

nameProMax Mobile App
App DeveloperPromax Services
Publish date2018-12-23 00:31:00

The ProMax App gives your sales team everything they need to do their jobs from any smartphone or tablet! With all the functionality of ProMax Mobile plus a VIN and Driver’s License scan, the ProMax App integrates seamlessly with your ProMax system and features real-time transfer of data.

• Workplan- manage all of your work from anywhere; complete tasks and make notes
• Workscreen- access customer info, send texts or emails, respond to leads and stop the clock
• Trade Screen and VIN Scan- scan the VIN from your device and enter trades from anywhere
• Credit App- collect all the info you need to submit a deal to DealerTrack and RouteOne
• Customer Entry and Driver’s License Scan- Log ups from anywhere
• Dashboards and Reports- monitor operations and track progress
• And much more!

The ProMax App is accessible by all active ProMax licensees; no additional setup is required. All dealership admin permissions are mirrored in the ProMax App: if a salesperson can’t access a particular feature in ProMax, they can’t access it in the app either. The ProMax App is portable, but fast and secure. Access live data in your ProMax system from anywhere.

Reasons why ProMax Mobile App App not Working for you?

There might be multiples reasons depend upon the error users are facing or why it is not working.

Here are a few-

  • server is going under large volume of traffic, down or under-maintenance.
  • Your mobile isn’t compatible this app.
  • The app isn’t compatible with the last OS update.
  • You haven’t provided required permissions.
  • There is some issue with your data connection,
  • The user id or password that you are entering you are not right.

Whatever the issue is, most of the time you can fix it.

How to resolve ProMax Mobile App App not working error?

If this Business application not working on your smart phone, follow the post as it is-

  1. Confirm that you are using the latest version on your phone.
  2. Check your internet connection, Make sure that that you are getting proper speed.
  3. Check the server status, and confirm that the server is not unreachable at the moment.
  4. If the server is down right now, you have to wait till it is online again.
  5. Check on the app download page, that if the other users are having the same problem. If that’s the case it is most likely a bug.
  6. Some developers won’t allow APK installation from third-party sources. Uninstall it if you download installed from an unofficial website.
  7. You can fix login issues by resetting your password.
  8. In case none of these works, you can contact customer support.

Points to Remember

this is how a user can fix this not working issue.

James Archer is a highly skilled professional with a deep passion for the tech industry. His dedication to his work, combined with his expertise and experience, make him a valuable asset to Apptricker team